Who we are
This website is gozotiques.com.mt, operated by Ian Springham, based in Gozo, Malta. This policy explains what personal data we collect when you browse or buy from this site, and how we use it.
What personal data we collect and why
Orders
When you place an order, we collect information necessary to process it: your name, billing and shipping address, email address, and phone number if provided. Order details are stored for as long as needed for accounting, tax, and legal record-keeping purposes, typically several years, as required by Maltese and EU law.
Payment
Payment is processed by a third-party payment provider. We do not store your full card details on this site; they are handled directly by the payment processor in line with its own security standards.
Account information
If you create an account, we store the information you provide (name, email, address) so you can view your order history and avoid re-entering details on future orders. You can request access to, correction of, or deletion of this information at any time.
Cookies
This site uses cookies to keep items in your basket and to keep you logged in if you have an account. These are functional cookies necessary for the site to work, not used for advertising.
Who we share your data with
We share order information with our payment processor (to take payment) and, if applicable, a shipping or courier service (to deliver your order). We do not sell or share your personal data with anyone else for marketing purposes.
How long we retain your data
Order and invoice records are kept for as long as required by Maltese tax and accounting law. If you have an account, your account information is kept until you ask us to delete it, except where we are required to retain order records for legal reasons.
Your rights
Under EU data protection law (GDPR), you have the right to request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, subject to our legal obligation to retain certain order and tax records. To make a request, use the contact details below.
Contact
For any question about this policy or your personal data, please use the contact form.